Customer Feedback (Continued...)

Page 3

› Thank you so much for the prompt response (esp from Lisa) and delivery of the products that I ordered (a bit late!!) for a big charity cycling event.

Felicia, Waramanga, ACT

› Always great service and good range of products. Thanks guys.

Annette, Fyshwick, ACT

› Thank you for filling my online order so quickly. Your service is exceptional good. Your staff are thorough, friendly and helpful. I will use this service again. I will happily tell my friends about it. Well done. Keep up the great work

Sue, East Doncaster, VIC

› Just wanted to say that the service is fantastic & the time between order & goods recieved is great! Thanks.

Shane, St Albans, VIC

› I previously bought an ankle brace from an agent in SA but as time was a factor at this time of the year I decided to order one from you online. The service was excellent -received the next day. Thankyou

Alison, Edwardstown, SA

› Just wanted to say thank you for your very professional service & fast delivery.

Patricia, Riverwood, NSW

› Recieved T.E.N.S machine and Power breathe products today and would like to thank you for your well packaged goods that were delivered undamaged.Pleasure doing business and have refered you to work collegues about your site.

Jason, Mount Roskill, NZ

› Thank you for your fast delivery and great service look forward to dealing with you again.

Sharon, Caboolture, QLD

› Ordred Friday, received Tuesday, great service. Happy with product.

Jenny, Engadine, NSW

› Very helpfull and friendly staff. Next day delivery was super. The moon boot fits and feels good better then plaster well on my way to a speedy recovery from a broken foot cheers all.

Tony, Bli Bli, QLD

› thanks for the great service and quick response to email queries and just in time delivery of my order!

Alex, Melbourne, VIC

› Very fast service. Very happy and would recommend you to anyone. Excellent

Maree, Carrum Downs, VIC

› Thank you for keeping me informed re status of my order. The original delay due to lack of stock would have had me wondering if it had not been for your email. The package has now arrived in good order.Cheers.

Carmela, Ascot Vale, VIC

› i was really impressed with how quick the order was processed (within 24 hours) and I received my goods within 48 hours, well in time to give as a Christmas present! thanks

Jill, Gowrie, ACT

› I ordered the item yesterday & recieved it before 10.00 am this morning! Fantastic! Thanks

Karen, Hampton, VIC

› I have ordered Therabands from you on more than one occasion and I am always impressed by the speed at which you manage to get the product to me. Thankyou for your attention to service, it is rarely seen these days.

Elizabeth, Moss Vale, NSW

› Fantastic service - received my heart rate monitor in less than 58 hrs from ordering it. Well done!

Sarah, Mitcham, VIC

› I could only leave praise against one of the above, but am happy with all the mentioned features. Will, and have traded again since.

Brian, Tweed Heads, NSW

› Just to let you know I thought the service was very efficient and the postage was super quick. Thanks so much.

Lynne-anne, Glebe, NSW

› Ordered on Sunday, wearing them on Wednesday.....almost as easy as going to my local Chemist; and cheaper.

Allen, Rostrevor, SA

› I was kept up to date by SPORTSTEK on the progress of my order and it arrived sooner than i anticipated. Thank You!

Bruce, Warnbro, WA

› I would just like to say thanks for the great service. I ordered a pillow online over the weekend & it arrived today (Wed)!! Fantastic!!

Karen, Mooroolbark, VIC

› Just wanted to let you know how helpfull you have been. You went out of your way to find me information on the skinfold calipers and called me back quickly and gave me the information I needed, plus offering me a cheaper option. I also liked the fact that you have sent me an email letting me know where my order is up to. Overall I was very impressed with the customer service. Keep it up!! Cheers

Claire, Claremont, WA

› thanx 4 the xcellent service.fast delivery and simple use of your website. well done. will definitely use again when the need arises.

Robyn, Westleigh, NSW

› Thank you very much for the prompt delivery. I ordered my ankle braces Wednesday lunch time and received them mid morning Thursday. Thank you for the excellent turn around!!!

Nerissa, Brisbane, QLD

› BRILLIANT SERVICE - EXTREMELY FAST DELIVERY

Steve, Willetton, WA

› I have recived the wrist & thumb support today and am very happy with it. It's a shame that I couldn't get it in a shop here in Coffs Harbour as I went to nearly very chemist. Thank you very much.

Sandra, Coffs Harbour, NSW

› Thank you for your easy to navigate web page good range and quick delivery. Everything you could ask for from an online store.

Nolan, St Ives, NSW

› Just want to say thanks for the great service. Got the product I orded as promised and on time

Sarisah, Cloverdale, WA

› great service, keep up the good work.

Kerri, Leongatha, VIC

› Great service, fast delivery!

Karen, Bellerive, TAS

› Inexpensive, and a very prompt delivery of a good product that I am using constantly already. Thanks, my physio will be pleased....

Paula, North Coburg, VIC

› Just writing to advise how impressed I was with your easy ordering process and the excellent customer service I received. I was also very impressed with your delivery fee, it has to be the best online. Startrack had my order to me first thing on Monday morning. I'm more than happy to refer others to you not to mention further purchases.

Paul, Padstow, NSW

› First class service. Wish all online trading was like this

Lucas, Killarney Heights, NSW

› Exelent service thank you

Laszlo, Cranbourne, VIC

› I wanted to say thank you for your promptness in delivering my item despite the fact that you had to re-order stock. Staff were friendly and professional and replied to e mails which is always important. Thanks again and I will definatly recommend you to others and use your services again. Thanks again

Olivia, Taylors Lakes, VIC

› good service good product (Neoban knee brace) thankyou.

Garry, Prospect Vale, TAS

› About as good a service as it could be-top job!

Ken, Burnie, TAS

› Ankle brace ordered Tuesday, received Thursday. Excellent service, thank you.

Kosmas, Parramatta, NSW

› Terrific service, quick response to order and really good price.

Thelma, Boonah, QLD

› Thankyou for the product you sent to me. I was very pleased at how quick I received the back bace.

Catherine, Koroit, VIC

› Delivery service was excellent and the book is just what I need, cant wait to get going on solving my back problems

Paul, Sussex, UK

› thanks for the prompt service you have given me A++++++

Dawn, Ormeau, QLD

› Very prompt service. Great to have immediate response to order. Received products within 5 days. Packaged well and arrived undamaged. Thank you. Have recommended you to my Occ Therapist.

Melissa, Victoria Park, WA

› Avery efficient service & a well laid out website making it easy to find a product.

Owen, Hadfield, VIC

› We received the shoulder brace today and it fits comfortably on my son's shoulder. he dislocated it and it popped back in but needs the extra support the brace gives many thanks

Heather, Goomeri, QLD

› Item received today.Thankyou so very much for fast service and wonderful products. I look forward to further purchases and visiting your premises in the future.

Delia, Murtoa, VIC

› AWESOME!!! My Polar Heart Rate Monitor arrived in super speedy delivery time. At time of my order the item was out of stock and they kept me updated with the status. Communication was excellent and price was certainly competitive! I work in the fitness industry and will definately be recommending this site to all my friends and clients!

Allison, Pullenvale, QLD

› a great service - easy, professional and timely delivery. Happy with goods

Rhonda, Kilsyth, VIC

› Hi.Many thankes for your Product.Delivery has been very fast and I'm happy with my Item.I will shop again in the Future. Many thankes

Renate, Lalor, VIC

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Customer Feedback (Continued...)

Page 3

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