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April 2009 - Some customers using Internet Explorer as their browser have reported having trouble staying logged in to our website. In most cases this is because a recent update to Widows has meant that the cookies on our website are wrongly getting blocked by IE. To remedy this situation one could try going to Tools menu and decreasing the security level, then try logging in again. We suggest using a better browser like Firefox.
All shipping costs are shown once you add an item to your shopping cart. Just click on 'Show Cart' or 'Checkout' to see the shipping charge. In most cases this is a flat rate. In some cases a larger amnount is charged for bulky orders. You will see the final shipping charge during checkout BEFORE your details are taken
We utilise both couriers and the postal service to send your goods in the fastest way possible.
All orders over $100 are now being shipped by eParcel where a signature will be required for delivery. Please keep this in mind when selecting an appropriate delivery address. A commercial location is preferred, but a residential address is also acceptable if the delivery can be received.
International shipping charges include insurance (unless the country does not offer this service). *Some larger items may have greater shipping charges for international customers. The summary page during checkout will give all totals (before payment).